Search Results for: design
Clarity breakfast (2016) – Re-designing the Digital Services framework contract

Warren Smith is Assistant Director and Head of Strategy, Digital Marketplace, for the Government Digital Service and David Kershaw is Procurement Lead for Digital Marketplace at the UK Cabinet Office. Together, they explained how they re-invented the contracting process and contract terms for supplies of digital services to central and local government, making life easier […]
The contribution of design thinking to improve communications
Published in The Clarity Journal 80 – 2019. Design has been talked about much since the turn of the new millennium. Its concepts, methods, and processes are now found in all spheres of human activity. But what about more precisely in the field of written communication? How can design thinking improve the overall condition of […]
Florence Cols
Florence Cols is a legal design expert at Droits Quotidiens since almost 10 years. Droits Quotidiens works for making law understandable and accessible for all by : (1) explaining rights and obligations in plain language; (2) creating visuals; and (3) helping professionals to rewrite their legal documents.
Improving access to criminal justice, by rewriting the Belgian letter of rights
Published in The Clarity Journal 82 – 2020. Introduction Persons under arrest receive a Letter of Rights, which explains them what are their rights : right to keep silent, right to get a lawyer, right to get medical help, etc. But this document isn’t adapt for them to correctly understand their rights, especially as they […]
Virtual International plain language conference (2021) – Access for all : Plain Language is a Civil Right – Part 2

DESIGN. LITERACY. PRACTICE. Access for All: Plain Language is a Civil Right, is a virtual conference dedicated to using plain language to break down barriers in society. Through our three themes – design, literacy, and practice – we will explore how to bring access to all through plain language. Co-hosted by Clarity, the Center for Plain Language […]
PLAIN International conference (2019) – Oslo, Norway

Plain language discussed through (1) Democracy and inclusion, (2) Digitalization and design and (3) Saving time and money. And more! Meet more than 100 speakers from 25 countries. See the website for more information about this wonderful conference.
Usability testing results for legal icons Northwest Justice Project – a case study
Published in The Clarity Journal 82 – 2020. Background Northwest Justice Project (NJP) and the Superior Court of Washington have long relied on plain language and readable design to support people who want access to legal forms and information, but do not have lawyers. In 2018, NJP asked Transcend to create 6 new legal icons […]
Maria Mindlin
Maria Mindlin is CEO of Transcend, a company that provides plain language and translation services to courts and agencies in the U.S. She also teaches and trains others in the legal sector so they can learn more about readability and user testing. Maria’s work integrates today’s technologies with plain language, accessibility, and design.